Chris Bruno is the former chef and owner of Chris's American Restaurant in Brookfield, Connecticut. He owned the location for more than 13 years, initially purchasing Fiddler's Restaurant in 1990 and renaming it Chris's American Restaurant in 2003.
Not only are restaurants highly demanding and stressful workplaces, but they also require employees to excel in skills that range from fine cooking to basic customer service. Due to this chaotic nature, successful restaurants almost always boast a dedicated, organized manager who is committed to the following guidelines:
-Proactive scheduling should be a tenant of all restaurant employees. A scheduling mishap between employees can drastically effect the overall quality of service.
-The time-sensitive nature of the food service industry compounds the need to have a well-stocked inventory at all times.
-The highest possible value must be placed on consistency. While managers should always strive for perfection, it is more important to achieve the desired standard and never fall below.
-Managers must be excellent communicators, as they are one of the few employees who can move about the restaurant without set obligations. For example, if the kitchen has run out of the day’s salad, the wait staff must be made aware of this immediately. It falls to the manager to make sure that each member of the staff is made aware of any such development.
Chris's American Restaurant (Fiddler's Restaurant in Brookfield, CT) delivered progressive American food enlivened by international and domestic regional influences to customers throughout the Brookfield, Connecticut, area.